Mun Moi

A mobile app so good that you can’t find a reason to call the customer service.

Moi Mobiili – part of DNA Group – is one of Codemate’s newest customers. Moi Mobiili is a modern teleoperator that has been disrupting the operator market in Finland since 2016.

Moi’s goal is to be a relaxed and honest operator that focuses on customer encounters. This matches with Codemate’s values perfectly.

Moi Mobiili wanted to rebuild their B2C application as the old one did not support new feature ideas and newly launched products. The purpose of this application is to offer Moi’s clients a possibility to manage their account details and subscriptions and to follow their subscription’s data consumption on the go.

Our mutual goal was to create an app so great that there is no reason for anyone to call Moi’s customer service.

A clear goal and tight schedule made it obvious to us that agility is the key to success. At first, we created the application to support Moi’s new customers. We managed this task so efficiently that with a mutual decision we decided to make the new app available also for the existing customers.

Moi’s team was able to test out the application starting from sprint one and every two weeks after that. The tasks were planned and prioritized together in sprint meetings. Thus, the entire team was constantly aware of the status of the project. We managed to create the freedom for Moi to select the release date completely based on their business needs and priorities.

Codemate’s team has been very excited about this project. We’ve used Flutter in other projects and found it to be a perfect technology choice for Moi. We were pleasantly surprised how efficient it was once again to develop a high-performance, beautiful application simultaneously for iOS and Android with Flutter.

The new Mun Moi application was released to the customers gradually in June 2019. The immediate user feedback speaks for itself: